Built & led high-performing, cross-functional teams across US and Europe (UX Design, User Research, UX Writing / Content Design, and UX Development).
Hired and managed UX Directors, Managers, and cross-functional leaders.
Drove UX and Product vision, strategy, and execution for large-scale e-commerce, B2B, and B2C initiatives, with a primary focus on 2-sided marketplaces.
Leveraged AI and machine learning capabilities to anticipate user needs and drive end-to-end efficiencies.
Defined User Experience roles, practice, and processes at multiple companies, including:
Role definition and career ladders
Planning, prioritization, and roadmapping processes
Hiring practices and creation of inclusive UX bar raising programs